Power tool for clinic’s.
CONSULTATION
Power tool for clinic
Over the years of working in retail beauty and the spa industry, I was taught from the first day of working for Clinique (part of the ESTEE LAUDER Corporation) to use the consultation tools to close the sale. From here I became one of the strongest client services in sales within the retail sector with every company I worked for and translated that in later years as an area manager and state manager.
I found working for distributors in the professional sector sales was not a focus within salons or clinics. Clinics and salons have more in-depth knowledge about their clients, but lack utilising this information in maximising the best for their clients and business.
The question I have had in the past is “should I charge for consultation”. Yes, you should be charging for consultation. WHY should you charge for the consultation?
Do you value your clients?
Do you value your knowledge and expertise?
Do you want retention with your clients?
Do you want to work smarter rather than harder?
Do you want organic lead generation?
How do you brand your business?
Do you want genuine growth in your business?
I have now created a workshop that will take you to the next level in understanding the power of consultation.
Spending 30 minutes with your client and allowing 10 minutes to update information for future appointments is the most valuable time for your clients and your business.
Invest and you will see the return on your investment.
Love your Client and the Clients will love you and recommend your business
What does the workshop cover?
Practical exercises that you need to implement and monitor for a month following my program
Systemising the processes that are personalised and bespoke to each client
This will involve three 1-hour sessions where we can discuss and refine what is working and what is not working for your clinic or salon. Every business is a reflection of you the owner and how you see your business and manage your staff and yourself within the business.
Before we start you are given a 1- hour consultation to ensure we can tailor the process to your clinic specifically.
The workshop cost is $150 per session per person
Hour consultation is $50
For group sessions for staff $200 per session
One hour consultation with the owner or manager is $50
“We can give you the tools it is up to you to use the tools to your advantage”